Privacy Policy

Introduction

When you visit our website and use our services, you trust us with your personal information. We take your privacy very seriously. In this Privacy Policy, we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this Privacy Policy that you do not agree with, please discontinue use of our website and our services.

This Privacy Policy applies to all information collected through our website (such as www.insurevibesolutions.com), and/or any related services, sales, marketing, or events (we refer to them collectively in this Privacy Policy as the "Services").

What Information We Collect

The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

Personal Information Provided by You

We collect names; phone numbers; email addresses; mailing addresses; job titles; company names; and other similar information that you provide when you:

• Fill out contact forms on our website
• Request information about our services
• Register for our events or webinars
• Subscribe to our newsletter
• Participate in surveys or promotions
• Contact our customer support

Information Automatically Collected

We automatically collect certain information when you visit our website. This information may include:

• IP Address: Your Internet Protocol address
• Browser Type and Version: The type of browser you're using
• Operating System: Your device's operating system
• Referral Source: How you arrived at our website
• Visit Duration: Length of your visit to our website
• Page Views: Which pages you view on our site
• Navigation Paths: How you move through our website
• Usage Patterns: Information about the timing, frequency, and pattern of your service use

We collect this information using cookies or similar technologies. For more information about cookies, please see our "Cookies and Other Tracking Technologies" section below.

How We Use Your Information

We use the information we collect or receive for the following purposes:

1. To Send Administrative Information to You: We may use your personal information to send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.
2. To Protect Our Services: We may use your information as part of our efforts to keep our Services safe and secure (for example, for fraud monitoring and prevention).
3. To Enforce Our Terms, Conditions, and Policies: For business purposes, to comply with legal and regulatory requirements, or in connection with our contract.
4. To Respond to Legal Requests and Prevent Harm: If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
5. To Provide and Improve Our Services: To deliver the services you request and to enhance your experience with our offerings.
6. To Communicate with You: To respond to your inquiries, provide customer support, and send you service-related communications.
7. For Marketing Purposes: To send you promotional materials about our services (with your consent where required by law).
8. For Analytics and Research: To analyze how our Services are used and to conduct research to improve our offerings.

Sharing Your Personal Information

We only share information in the following circumstances:

• With Your Consent: We may disclose your personal information for any purpose with your consent.
• To Comply with Laws: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
• To Provide You with Services: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.
• To Protect Your Rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or illegal activities.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Third-Party Service Providers

We may use third-party service providers to help us operate our business and the Services or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes.

Cookies and Other Tracking Technologies

We use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your device until you delete them) to provide you with a more personal and interactive experience on our Services.

Types of Cookies We Use

• Essential Cookies: Required for the operation of our website
• Analytical/Performance Cookies: Allow us to recognize and count visitors and see how visitors move around our website
• Functionality Cookies: Used to recognize you when you return to our website
• Targeting Cookies: Record your visit to our website, pages visited, and links followed

Managing Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.

Your Privacy Rights

• Access and Portability: You may request access to the personal information we hold about you and request a copy of your personal information in a structured, commonly used, and machine-readable format.
• Correction: You may request that we correct any inaccurate or incomplete personal information we hold about you.
• Erasure: You may request that we delete your personal information in certain circumstances.
• Restriction of Processing: You may request that we restrict the processing of your personal information in certain circumstances.
• Objection to Processing: You may object to our processing of your personal information in certain circumstances.
• Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within 30 days.

You may review, change, or terminate your account at any time. If you wish to delete your account, please contact us at info@insurevibesolutions.com.

Data Retention

We retain personal information collected from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax, or accounting requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Retention Periods

We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. Typical retention periods include:

• Marketing Data: Until you unsubscribe or request deletion
• Customer Data: For the duration of our business relationship plus 7 years
• Financial Records: 7 years as required by tax laws
• Website Analytics: 26 months from last visit

Changes to This Privacy Policy

We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information. If we make material changes to this Privacy Policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.

Notification of Changes

If we make significant changes to this Privacy Policy, we will:

1. Update the "Last Updated" date at the bottom of this Privacy Policy
2. Post a notice on our website homepage
3. Send an email notification to registered users (where applicable)
4. Obtain consent for any material changes if required by law

Contact Us

If you have any questions or comments about this Privacy Policy, please contact us. We are committed to responding to privacy-related inquiries in a timely manner.

Complaints

If you have a complaint about our handling of your personal information, please contact us using the information above. We will investigate your complaint and respond within a reasonable timeframe. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.

Last Updated

This Privacy Policy was last updated on February 26, 2026.